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Privacy Policy

This policy explains what information Hireytics collects, how we protect it, when we share it, and the rights available to individuals and organizations.

Effective: September 9, 2026Version 2.4

At Hireytics, we build software for teams that manage hiring and people operations. Our platform processes information that organizations provide about their candidates, employees, recruiters, hiring managers, and other users.

We take that responsibility seriously. Please read this Privacy Policy together with our Terms of Service.

1. Who We Are

Hireytics (“Hireytics,” “we,” “us,” or “our”) provides hiring and workforce software that helps organizations manage recruiting workflows, candidate information, interviews, assessments, feedback, and related hiring operations.

For organizations using Hireytics, the organization that creates and manages the account generally determines what candidate or employee information is submitted to the platform and how that information is used.


2. Scope of This Policy

This Privacy Policy applies to information collected through:

  • The Hireytics website;
  • Hireytics web applications and dashboards;
  • Candidate-facing Hireytics pages and voice interview sessions;
  • Accounts created with Hireytics;
  • Integrations and services connected to Hireytics;
  • Communications between you and Hireytics; and
  • Other services that link to this Privacy Policy.

This policy does not necessarily apply to third-party websites, services, or applications that integrate with Hireytics. Those services maintain their own privacy policies.


3. Information We Collect

The information we collect depends on how you use Hireytics.

3.1 Account and Organization Information

When an organization or individual creates an account, we may collect:

  • Name, email address, password or authentication information;
  • Organization name, job title, and organization settings;
  • Billing information and account preferences; and
  • Information required to administer the subscription.

3.2 Candidate and Recruitment Information

Organizations using Hireytics may submit information about job candidates, including:

  • Name, email address, phone number, and location;
  • Resume, CV, employment history, education, skills, and certifications;
  • Job application information, assessment responses, and recruiter notes;
  • Interview feedback, hiring stage transitions, and hiring decisions.

3.3 Information Collected Through Interviews

When an organization uses Hireytics to conduct an interview or assessment, Hireytics may process:

  • Candidate voice responses, audio information, and transcripts;
  • Interview metadata, duration, evaluation criteria, and AI-generated analysis.

3.4 Automatically Collected Technical Data

IP address, browser type, device information, operating system, pages visited, session tokens, error logs, and telemetry necessary to secure and operate the service.


4. How We Use Information

We use collected information for legitimate service operations, including to:

  • Provide Hireytics: Operate hiring workflows, parse resumes, conduct voice interviews, generate transcripts, and power Recall functionality;
  • Maintain & Secure: Authenticate accounts, detect unauthorized activity, prevent fraud, and ensure reliable cloud uptime;
  • Improve the Platform: Diagnose errors, understand usage patterns, and optimize user experience;
  • Customer Communications: Provide account updates, security advisories, billing notices, and technical support.

5. Recall and AI Processing

Recall is Hireytics' intelligence layer that helps users reason across information already stored within their organization's hiring environment.

Recall processes job descriptions, candidate profiles, resumes, interview transcripts, and feedback to provide grounded, cited answers.

Important Note: Hireytics does not intend Recall to independently make employment decisions on behalf of an organization. Organizations and hiring managers remain solely responsible for employment decisions, candidate evaluations, and compliance with employment laws.

6. How We Share Information

We do NOT sell customer candidate data as a product.

We may share information only in limited operational circumstances:

  • Service Providers: Cloud hosting (AWS/GCP), database infrastructure, language-model and speech processing providers (OpenAI, Anthropic, Deepgram), payment processors (Stripe), and security auditors;
  • Legal Compliance: When required by law, subpoena, or to protect the safety and rights of users;
  • Business Transfers: In connection with a merger, acquisition, or asset sale under standard confidentiality safeguards.

7. Customer Data and Ownership

Customer-submitted candidate and hiring information remains under the customer's ownership and control. Hireytics processes data strictly to provide the requested software services.


8. Data Security

We implement industry-standard administrative, physical, and technical safeguards, including tenant-level data isolation, encryption in transit (TLS 1.3), encryption at rest (AES-256), access logging, and secrets management.


9. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy or as requested by the account administrator. Upon account termination, data is deleted or anonymized in accordance with our standard data retention schedule.


10. Your Rights and Choices

Depending on your jurisdiction (such as GDPR, CCPA, or UK DPA), you may have the right to access, correct, delete, restrict, or port your personal information. Candidates seeking to exercise rights regarding data submitted to an employer via Hireytics should contact that employer directly.


11. International Data Transfers

Information may be processed on servers located internationally with standard contractual clauses and legal transfer mechanisms.


12. Cookies & Analytics

We use essential session cookies for authentication and performance optimization. You can adjust your browser cookie settings at any time.


13. Children's Privacy

Hireytics is designed exclusively for business and professional employment use. We do not knowingly collect personal information from individuals under 16.


14. Third-Party Integrations

Our services may link with third-party software (such as Google Workspace, Slack, or HRIS platforms). Their privacy terms apply to data processed on their systems.


15. Changes to This Privacy Policy

We may update this policy periodically. We will post revised versions with an updated “Last Updated” date and provide notice for material revisions.


16. Contact Us

If you have any questions about this Privacy Policy, please reach out to our privacy team:

Hireytics Legal & Privacy Team

Email: privacy@hireytics.com

Response Time: Typically within 2 business days